As an exception, travel certificates issued during the COVID-19 situation are valid for bookings made through December 31, 2023, for travel throughout 2024. For more information, please click here.

Delta Vacations Change & Cancellation Policies

MULTAS POR CAMBIOS O CANCELACIÓN

TODOS LOS CARGOS ADICIONALES INDICADOS SON POR PERSONA
TIPO DE RESERVACIÓN Y COMPONENTES
31 DÍAS O MÁS ANTES DE LA SALIDA
DE 11 A 30 DÍAS ANTES DE LA SALIDA
DE 4 A 10 DÍAS ANTES DE LA SALIDA
DE 0 A 3 DÍAS ANTES DE LA SALIDA
TARIFA AÉREA
      
  • Air cancellation fees will be waived for bookings made through 31 de dic. de 2022. Cancellation made after flight departure lose full value.
RESERVACIONES DE VUELO/HOTEL Y SOLO HOTEL
HOTEL*
(CON PASAJE AÉREO)
TODOS LOS HOTELES (EXCEPTO LOS ENUMERADOS A CONTINUACIÓN)
Sin multa
$100 - Todos los destinos
$200 - EE. UU.
y Canadá $400 - Todos los demás destinos
No reembolsable.
SANDALS RESORTS
Sin multa
  • Las cancelaciones realizadas 30 días o menos antes de la llegada no serán reembolsables.
RESORTS DE PLAYA Y RESORTS GRAND PINEAPPLE
Sin multa
  • Las cancelaciones realizadas 30 días o menos antes de la llegada no serán reembolsables.
  • In addition, at Beaches Resorts, if the number of guests is reduced (regardless of age) in a room, there will be a charge of:
    • Due to arrive within 15-30 days -- 50% of the additional guest's purchase price for the individual that cancels or;
    • Due to arrive within 14 days -- 100% of the additional guest's purchase price for the individual that cancels.
HOTEL*
(SIN PASAJE AÉREO)
TODOS LOS HOTELES (EXCEPTO LOS ENUMERADOS A CONTINUACIÓN)
50 USD
$100 - Todos los destinos
$200 - EE. UU.
y Canadá $400 - Todos los demás destinos
No reembolsable.
SANDALS RESORTS
50 USD
  • Las cancelaciones realizadas 30 días o menos antes de la llegada no serán reembolsables.
RESORTS DE PLAYA Y RESORTS GRAND PINEAPPLE
50 USD
  • Las cancelaciones realizadas 30 días o menos antes de la llegada no serán reembolsables
  • Se aplica una revisión de cargos adicionales si hay una cantidad menor de personas (adultos o niños) en la habitación:
    º de 15 a 30 días antes de la llegada: $200 por persona
    º41 días o menos antes de la llegada: 25 % por persona cancelada o $750 (lo que sea inferior)
OTROS ARTÍCULOS REEMBOLSABLES (AUTOS, EXCURSIONES, ETC.)
 
Sin multa
No reembolsable.
OTROS ARTÍCULOS NO REEMBOLSABLES Y PLANES DE PROTECCIÓN DE VIAJE
 
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy.

Cancellation & Change Policy Terms & Conditions 

  • Effective 20 de abr. de 2022, all airfare cancellation fees are waived for travel booked 01 de mayo de 2021 through 31 de dic. de 2022.
  • For travel booked 01 de mayo de 2021, through 31 de dic. de 2022, travelers will receive a credit in the form of a Delta Vacations travel certificate for the residual package cost if canceled, including airfare cancellation fees. Credits for non-refundable components will not be issued, and other non-air fees may still apply. The travel certificate will be sent to your email address within 6-8 weeks and can be used toward booking your next flight + hotel vacation by 31 de dic. de 2023, for travel through 2024.
  • For any customer who booked and canceled travel between 01 de mayo de 2021 and 19 de abr. de 2022, who prefer their original form of payment refunded per our previous cancellation policy, it will be minus all airfare cancellation fees, which will be deducted from the amount refunded. Please call our vacation experts at 1-800-800-1504.

Tarifa aérea

  • Change fees have been eliminated permanently for Delta tickets purchased for travel from North America to all destinations worldwide, excluding Basic Economy fares. For tickets issued by air carriers other than Delta, change fees will vary based on airfare rules.

*HOTEL

A $50 deposit will be charged per land-only booking, and will be forfeited in the event of a booking cancellation; modifications to a booking will not result in an additional deposit.

  • Some hotel rates may not be nonrefundable. Usted reconoce que la reservación puede hacerse través de Travelscape, LLC.
  • 4 or more days prior to departure
    • Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
    • Si el cambio NO implica ingresos adicionales de hotel, se aplicarán los cargos adicionales anteriores.
  • DE 0 A 3 DÍAS ANTES DE LA SALIDA
    • Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
    • Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
    • Ejemplos de "otros artículos no reembolsables" son boletos de tren, entradas para eventos o espectáculos, pases para parques temáticos, etc.

1Refund = total cost of booking, less fees and nonrefundable services.
2Miles used as payment are refunded as a voucher.

Reglas y restricciones

  • Se pueden aplicar cargos adicionales (impuestos de salida, combustible, recargos, etc.) debido a cambios en las regulaciones y políticas.
  • Al comprar, usted acepta recibir correos electrónicos relacionados con su viaje con Delta Vacations®.

Políticas de reservación

CONSIDERACIONES SOBRE LAS RESERVACIONES:

The following types of vacation packages are not currently available via this web site due to their complexity or special requirements:

  • Reservaciones que incluyen estadías en más de una ciudad.
  • Reservaciones en Hawái que incluyen estadías en más de una isla.
  • Children under the age of two traveling within the 50 U.S. with a parent or with an adult 18 years of age and older can travel on the adult's lap free of charge and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Si hay dos o más niños menores a dos años que viajen con un solo adulto, solo un niño puede viajar como un niño de regazo. Se debe comprar un asiento para cada niño adicional. Children under the age of two traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Independientemente de su destino, usted debe indicar que viaja con un bebé cuando realiza la reservación.
  • Upgrades to first class.
  • Reservations that require handicap or other special needs requests.
  • A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including no more than 4 children.
  • Reservations that include an escorted tour.

To reserve a vacation for any of the above, please call our vacation experts at 1-800-800-1504.

Nota: Delta Vacations does not accept unaccompanied minors under the age of 15.

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