*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.

**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 de oct. de 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Cancellation & Change Policy Terms & Conditions

• Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
• More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
  (i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
  (ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit.
• Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
  1. First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  2. Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
  3. Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  4. Fourth, any Delta Gift Cards;
  5. Fifth, to Delta Vacations’ vouchers
• Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
• All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
• In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
• Ejemplos de "otros artículos no reembolsables" son boletos de tren, entradas para eventos o espectáculos, pases para parques temáticos, etc.

Tarifa aérea

• No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
• In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
• Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 de oct. de 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Hotel

• A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
• Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
• You acknowledge that the hotel reservation may be made by Travelscape, LLC.

*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

^Includes the following Outrigger Resorts and Hotels properties:

• Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
• Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
• Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium

Hotel Changes: four or more days prior to departure

• Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
• If the change does NOT result in an increase in hotel price, the fees above will apply.
• Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.

Hotel changes: three or fewer days prior to departure

• Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
• Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
• Ejemplos de "otros artículos no reembolsables" son boletos de tren, entradas para eventos o espectáculos, pases para parques temáticos, etc.

Términos y condiciones de reservaciones con Delta Vacations®

Información general

• Todos los precios se expresan en dólares estadounidenses y se confirman al momento de la reservación.
• Prices include charges for planning, servicing and operating packages and are subject to change without notice.
• Los precios NO incluyen lo siguiente: passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
• Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. Sin embargo, en ningún caso las partes serán responsables por daños consecuentes. Los representantes de Delta Vacations® pueden ser empleados de Delta Vacations® o pueden ser empleados de terceros. Delta Vacations® se reserva el derecho de reemplazar el alojamiento por circunstancias fuera de nuestro control.
• Delta Vacations® no se responsabiliza por pérdida o daño del equipaje o cualquier pertenencia mientras estén bajo custodia de líneas aéreas, empresas de autobuses u hoteles.
• Las líneas aéreas tienen autorizaciones de equipaje específicas. Es responsabilidad del pasajero cumplir con el equipaje autorizado; de lo contrario, es posible que se apliquen cargos por exceso o equipaje demasiado pesado que deberá pagar en el mostrador de expedición de boletos del aeropuerto de salida.
• Las líneas aéreas tienen distintas políticas de cargos adicionales por equipaje. View details on luggage fees by carrier.
• Al comprar, usted acepta recibir correos electrónicos relacionados con su viaje con Delta Vacations®.
• SkyMiles^® account numbers must be applied to your booking prior to departure.
• Los pasajeros que vuelen con boletos de premio SkyMiles no recibirán acreditación de millas ni serán elegibles para millas de bono.
• Delta Vacations® se reserva el derecho de modificar los adicionales de los paquetes, los itinerarios, las opciones y los hoteles (en algunos casos, de ser necesario).
• Una vez aplicado el pago, se evaluarán los cargos por cambio o cancelación aplicables; es posible que algunos cargos no sean reembolsables.
• Se pueden aplicar cargos adicionales (impuestos de salida, recargos por combustible, etc.) debido a cambios en las regulaciones y políticas.
• Los cambios de nombre realizados en reservaciones confirmadas de alquiler de autos pueden generar un cambio en el precio disponible actual.

Identificación para viajar

• Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 07 de may. de 2025, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
• Prueba de ciudadanía: Para entrar o regresar de un país extranjero, todos los pasajeros deben presentar la documentación correspondiente. Todos los países, incluidos los EE. UU., tienen diferentes requisitos que están sujetos a cambios en cualquier momento. Es responsabilidad de los pasajeros disponer de la documentación correcta. For up-to-date entry requirements, see Help/FAQs. Los pasajeros que no son ciudadanos estadounidenses también deben consultar los requisitos de documentación adecuada.
• For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
• Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. Consulte a su médico sobre vacunas obligatorias o recomendadas.

NOTA: Delta Vacations® no se responsabiliza por la falta de presentación de la documentación adecuada. Ineorrect documentation could result in denied entry and forfeiture of all monies paid.

Transporte aéreo

• Todos los boletos deben estar emitidos por Delta Vacations®.
• Las tarifas aéreas están garantizadas al recibir el pago completo.
• Se aplican restricciones para menores no acompañados. Please contact Delta Vacations reservations for further information.
• FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
  • Es posible que se solicite un certificado de nacimiento como prueba de edad durante el check-in.
  • Conforme a la ley, los pasajeros de 15 años o mayores pueden llevar un niño en su regazo.
  • Solo se permite 1 niño menor de 2 años por pasajero.

Traslados entre aeropuertos y hoteles
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. Si no nos brinda esta información, perderá los traslados y no recibirá reembolso.

Alojamiento en hotel y actividades

• Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
• Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. Para obtener detalles específicos sobre la accesibilidad de un hotel y sus habitaciones, comuníquese con Delta Vacations®.
• Las habitaciones accesibles para personas con discapacidades se asignan solo a pedido, según disponibilidad.
• Las opciones adicionales de turismo, entretenimiento y/o transporte no pueden adquirirse por separado.

Información sobre alquiler de autos

• Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
• Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
• Algunos países o categorías de vehículos también pueden estipular un límite de edad mínima o máxima.
• En destinos internacionales, es posible que deba presentar su pasaporte al momento de recoger el vehículo.
• Los cargos no incluidos al momento de la reservación incluyen: Collision Damage Waiver, Personal Accident Insurance, Theft Protecton Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
• Al recibir el auto, deberá dejar una tarjeta de crédito para cubrir el deducible del seguro.
• Se pueden aplicar cargos adicionales que varían según el país.
• Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages

Políticas de pago

POLÍTICA DE PAGO ESTÁNDAR

• Para reservaciones de viaje en un plazo de 30 días: se requiere el pago completo al momento de confirmar la reservación.
• Domestic (US50) and Latin America Destinations: Para reservaciones de viaje fuera de un plazo de 41 días: el pago puede aplicarse como depósito y pago final. Para reservaciones de viaje de 31 a 40 días antes de la salida: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Para reservaciones de viaje fuera de un plazo de 31 días: el pago puede aplicarse como depósito y pago final. All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
• We accept the following forms of payment:
  • Tarjetas American Express®, Visa, MasterCard, Discover y Diner's Club, incluida Carte Blanche 
  • Millas de su cuenta de SkyMiles
  • Tarjetas de regalo o certificados de viaje de Delta Vacations®
  • Regalos electrónicos o tarjetas de regalo de Delta Air Lines
  • Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. Contará con las siguientes opciones de pago:
    • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
    • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
• In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
  • First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  • Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
  • Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  • Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates

POLÍTICA DE CAMBIOS Y CANCELACIÓN
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

Reglas y restricciones

• Se pueden aplicar cargos adicionales (impuestos de salida, combustible, recargos, etc.) debido a cambios en las regulaciones y políticas.
• By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

Políticas de reservación
CONSIDERACIONES SOBRE LAS RESERVACIONES:
Los siguientes tipos de paquetes vacacionales no están disponibles actualmente a través de este sitio web por su complejidad o requisitos especiales:

• Reservaciones que incluyen estadías en más de una ciudad.
• Hawaii reservations that include stays on more than one island.
• Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Si hay dos o más niños menores de dos años que viajen con un solo adulto, solo un niño puede viajar como un niño de regazo. Se debe comprar un asiento para cada niño adicional. Los niños menores de dos años que realicen un viajen internacional sin asiento (niño de regazo) deben comprar un boleto al 10 % de la tarifa de adulto base, más impuestos y cargos adicionales aplicables. Independientemente de su destino, usted debe indicar que viaja con un bebé cuando realiza la reservación.
• Upgrades to fare class after purchase
• Reservations that require handicap or other special needs requests
• A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
• Reservations that include an escorted tour

Para reservar unas vacaciones con las condiciones anteriores, llame a Delta Vacations® al 1-800-800-1504.

Nota: Delta Vacations® no acepta menores no acompañados de menos de 15 años de edad.

Información de pago
El pago de todas las reservaciones de Delta Vacations® debe realizarse en dólares estadounidenses, con una tarjeta de crédito o millas de una cuenta de SkyMiles. La dirección de facturación de su tarjeta de crédito (American Express®, MasterCard, Visa, Discover y Diners Club, incluida Carte Blanche) o cuenta de SkyMiles debe ser en EE. UU. o Canadá. Se encuentran disponibles las siguientes opciones de pago:

• For reservations for travel within 30 days: se requiere el pago completo al momento de confirmar la reservación.
• Domestic (US50) and Latin America Destinations: Para reservaciones de viaje fuera de un plazo de 41 días: el pago puede aplicarse como depósito y pago final. Para reservaciones de viaje de 31 a 40 días antes de la salida: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Para reservaciones de viaje fuera de un plazo de 31 días: el pago debe aplicarse como depósito y pago final. Se requiere toda la información de pago al momento de la reservación; sin embargo, solo se cobrará el depósito al confirmar la reservación; el pago final se cobrará 30 días antes de la salida.

Además, si utiliza un boleto aéreo de Delta Vacations® emitido previamente, cupones o certificados emitidos por Delta, como un cupón de crédito de transporte emitido por Delta (TCV), un cupón de crédito electrónico (ECV/E-TCV), una orden de cobros varios (MCO) o un crédito electrónico de compensación rechazada, póngase en contacto con su asesor de viajes o:

• Llame a Delta Vacations® al 1-800-800-1504 para hacer su reservación, indicando que utilizará una de estas opciones emitidas por Delta como forma de pago. (Estas no pueden canjearse a través del sitio web). If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
• Provide the reference number, certificate number and/or redemption code at the time of reservation (for
  electronic versions).
• Envíe el documento original impreso a Delta Vacations® en un plazo de cinco días posteriores a la reservación (para versiones de documentos impresos); no se aceptarán los documentos que se reciban pasado el quinto (5.º) día y estos se devolverán al cliente.