ABOUT AWARD TRAVEL

With our Award calendar, it’s easy to search for Awards online. To plan your Award trip, check out the Award calendar and click on “My Dates Are Flexible” to see the most availability. One-Way Award fares start at 10,000 miles (plus taxes and fees) on select flights within the U.S. 48 and Alaska*.

As of July 21, 2016, SkyMiles Members have the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+® on your way to your destination and enjoy our premium Delta One® cabin to return home refreshed and rested. And starting June 6, 2017, Members who purchase tickets using Miles + Cash through delta.com* will have the option to book different cabins on the outbound and return flights of the same round-trip ticket.

*Coming soon to the Fly Delta app

Award Travel

  • Redeem Toward An Award Ticket

    SkyMiles Award Travel means you can use your miles to book a flight on Delta Air Lines, all SkyTeam® Global Alliance Partners and other SkyMiles partners.

    Within and between the Continental U.S., Alaska and Canada, One Way Award Tickets start at 10,000 miles (plus taxes and fees).  

    Redemption amounts are valid for travel daily in the Main Cabin on Delta/Delta Connection carrier flights only.  

    Airlines included in SkyMiles Award Travel: Delta Air Lines, Delta Connection carriers Compass Airlines, Endeavor Air, Inc. ExpressJet Airlines, Inc., GoJet Airlines, Shuttle America, and SkyWest, Aeroflot, Aerolineas Argentinas, Aeromexico, AirEuropa, Air France, Air Tahiti Nui*, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines*, Garuda Indonesia, GOL, Great Lakes, Hawaiian Airlines*, Jet Airways, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Mandarin Airlines, Middle East Airlines, Saudia Airlines, Shanghai Airlines, Tarom Airlines, Vietnam Airlines, Virgin Atlantic, Virgin Australia, WestJet and Xiamen Airlines

    Sufficient miles within your SkyMiles account are required to redeem miles toward Award Travel. To shop for Award Travel on delta.com select ‘Book SkyMiles Award Ticket’ when initiating your flight search.  Once you’ve selected your itinerary and logged into your SkyMiles account, you’ll be asked to pay for the flights you selected.

    *To book, contact your local office. Hawaiian Airlines Awards are limited to inter-Hawaiian Islands itineraries 

    Award Tickets Issued by Phone or in Person

    Delta miles may be redeemed for an Award Ticket on all SkyMiles airline partners including Air Tahiti Nui, GOL Airlines, Hawaiian Airlines, Virgin Atlantic and Virgin Australia.  Redemption can also take place with our SkyTeam® partners that include Aeroflot, Aerolineas Argentinas, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Kenya Airways, KLM, Korean Air, Middle East Airlines, Saudia Airlines, TAROM,  Vietnam Airlines and Xiamen Airlines.

    To reserve travel on partner carriers which are not currently displayed on delta.com (please see above), please call 800-323-2323 or the number on the back of your SkyMiles membership card.  Non-US based customers can contact us for assistance.

    Please note that Award Tickets issued by Delta Reservation Sales over the phone, in person at a ticket office or airport ticket counter, may be subject to a direct ticketing charge. Charges only apply to tickets issued in select European countries and may be waived upon request. Charges are wavied for all other points of sale. Taxes, carrier imposed fees and redemption fees may also apply when booking an Award Ticket.

    Miles may be redeemed for an Award Ticket instantly with your credit card at delta.com when your credit card billing statement is billed to any of the following countries and territories:

    Applicable Countries and Territories

    Applicable Countries and Territories
    • Alemania
    • Antigua y Barbuda
    • Antillas Holandesas
    • Arabia Saudita
    • Argentina
    • Australia
    • Austria
    • Bahamas
    • Barbados
    • Bélgica
    • Belice
    • Brasil
    • Canadá
    • Catar
    • Chile
    • China
    • Corea, República de
    • Costa Rica
    • Croatia
    • Dinamarca
    • Ecuador
    • Egipto
    • El Salvador
    • Eslovaquia
    • España
    • Estados Unidos
    • Finlandia
    • France
    • Greece
    • Guadalupe
    • Guatemala
    • Honduras
    • Hong Kong
    • Hungary
    • India
    • Indonesia
    • Irlanda
    • Islas Caimán
    • Islas Turcas y Caicos
    • Islas Vírgenes de EE. UU.
    • Israel
    • Italia
    • Japón
    • las Bermudas
    • Letonia
    • Malasia
    • Martinica
    • México
    • Nicaragua
    • Noruega
    • Nueva Zelanda
    • Países Bajos
    • Panamá
    • Perú
    • Philippines
    • Polonia
    • Portugal
    • Puerto Rico
    • Reino Unido
    • República Checa
    • República Dominicana
    • Romania
    • Rusia
    • Saint Lucia
    • Singapur
    • Sri Lanka
    • Suecia
    • Suiza
    • Tailandia
    • Trinidad & Tobago
    • Turkey
    • Ucrania
    • Uruguay
    • Venezuela

    Please note to safeguard against credit card fraud, some reservations will require you to come into one of our ticket office locations to make payment or show us your credit card and ID to have your ticket issued. If the SkyMiles member that is redeeming miles is not traveling, they can show their credit card and ID at any airport ticket counter or ticket office location, whichever is most convenient.

  • Paying for Your Ticket

    When redeeming tickets at delta.com, immediate payment with a credit or debit card is required at the time of ticketing.

    Credit Cards


    The following credit cards are accepted:

    • American Express
    • Diners Club
    • Discover® Network
    • MasterCard
    • UATP
    • Visa
       

    We are unable to accept certain foreign-issued Diners Club cards. In addition, one-time use credit card numbers provided by some credit card companies are permitted only if tickets are purchased at least 6 days before departure.

    Debit Cards

    Debit cards are accepted for ticket payment, but here are some details to keep in mind:

    • Some banks may limit your per-transaction amount.
    • Delays can occur when charges are reversed on a debit card.
    • Bank processing times vary for removing the hold against your account.

    Please check with your bank before purchasing.

    Delta eCredits

    eCredits are electronic vouchers that can be applied towards the cost of your ticket for travel on Delta Air Lines, Delta Shuttle, Delta Connection and Delta designated codeshare flights. They are only valid for payment of tickets and government imposed taxes and fees. They are not valid for other types of fees and they do not have any cash value.

    eCredits can be redeemed here at delta.com or at any airport or city ticket office. When you use delta.com there's no transaction fee. A fee may apply when using any other location. Charges only apply to tickets issued in select European countries and may be waived upon request. Charges are wavied for all other points of sale. eCredits cannot be redeemed at travel agencies, other airlines, or other travel web sites.

    Each eCredit has its own set of Terms & Conditions and can vary based on date of issue.

    Examples of eCredit types:
    • Travel Credit Voucher (TCV)
    • Delta Travel Voucher (DTV)
    • Delta Dollars (DBC)
    • Miscellaneous Charge Order (MCO)
    • Unused or partially used past date tickets
    • Electronic Gift Certificates

    Paper vouchers cannot be redeemed online. To redeem a paper voucher, visit a Delta ticket counter at the airport or a Delta Ticket Office.

  • Seat Selection

    With our online interactive seat map, you can confirm your seat in three mouse clicks. In some cases, seat assignments are made automatically based upon your preference for a window or aisle seat, noted in your profile. We will request seat assignments when traveling on an airline partner at the time of ticketing. Seat assignments may not always be confirmed at the time of the request. Contact the airline partner directly for seat requests.

    If your seating preference is not available, "NA" will appear in the "Seat Assignment" column of your itinerary. In this case, you will receive your seat during check-in on the date of departure or you can go to Itineraries to select a seat.

    We accommodate the seating requirements of customers with certain types of disabilities. This could result in the occasional need to change another individual's pre-assigned seat, with bulkhead seats being particularly subject to reassignment. We appreciate your cooperation in these special circumstances.

    Medallion® Members and a traveling companion are both eligible for Complimentary Upgrades on Award Travel to First Class and Delta Comfort+.To learn more, visit Unlimited Complimentary Medallion Upgrades.

  • Online Award Ticket

    To safeguard against credit card fraud, the purchaser may have to show us the credit card along with a valid photo ID. The time varies based on the billing address of the credit card. If the purchaser is not traveling, they can show us their credit card and ID at an airport ticket counter or another ticket office location, whichever is most convenient.

  • Terms & Conditions

    *For eligible routes, the advance purchase requirement is 21 days

    All Awards are subject to availability, and additional taxes and fees may apply. See Award Travel Rules & Conditions for details.

    Awards are subject to capacity controls. Awards with partner airlines may require higher rates or a Saturday night stay. Awards may require higher prices depending on routing rules and restrictions. Exceptions to these rules may require additional mileage or taxes and fees. Travel to all destinations within region may not be available at lowest price. Not all countries within region are serviced by Delta and/or partner airlines. Air France- and KLM-marketed non-air services (bus, train, etc.) are not eligible. Award Travel on delta.com is limited to travel on Delta, Delta Connection® carriers and the following partner airlines: Aeroflot, Aerolineas Argentina, Aeromexico, Air France, Alaska Airlines, Alitalia, China Airlines, China Eastern, China Southern, Garuda Indonesia, Great Lakes Airlines, GOL, Hawaiian Airlines, Jet Airways, KLM, Korean Air, Mandarin Airlines, Middle East Airlines, Saudia, Shanghai Airlines, Tarom Airlines, Vietnam Airlines, Virgin Atlantic, Virgin Australia, WestJet and Xiamen Airlines. For travel on other SkyMiles airline partners, call 800-323-2323 or the number on the back of your SkyMiles membership card. Non-U.S. based customers can contact us for assistance. Some airline partners impose a surcharge on Award redemptions for travel on their airline. These charges when applicable are the responsibility of the passenger and will be collected at the time of booking.

    All SkyMiles program rules apply. To review rules, please visit delta.com/memberguide. Taxes and fees for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is issued. The payment of any taxes, fees, and other government-, airport- or carrier-imposed charges is the responsibility of the passenger. Award redemption requires payment of at least $11.20 in U.S. government taxes and fees for domestic itineraries and may include up to $600 for foreign government taxes and fees and/or carrier-imposed fees for international itineraries.

    Award seats may be limited and not available on all Delta Connection flights. Partner airline benefits are subject to change and subject to terms and conditions of each partner. Offers and benefits subject to change without notice. Other restrictions may apply.